Terms and Conditions

Welcome to Dry Mantra

By using our website, www.drymantra.com, and services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. Use of Our Services

Eligibility

  • You must be at least 18 years old to use our online or offline services.

  • By placing an order, you confirm that all information provided is accurate and up to date.

Service Scope

Dry Mantra offers laundry, dry cleaning, and ironing services through both online orders and our offline store. Additional requests or customized services must be agreed upon in writing or confirmed by our team.

2. Payments

Pricing

  • All prices for services are displayed on our website and at our offline store. Prices are subject to change without prior notice.

Payment Methods

  • Payments can be made via:

    • Online payment methods

    • Cash or card at our offline store

    • Cash on delivery (for eligible orders)

Refund Policy

  • Refunds are not available once the service has been initiated.

  • For concerns regarding payments or services, contact our support team at support@drymantra.com.

3. Pickup, Delivery, and Offline Store Services

Scheduling

  • Pickup and delivery times must be agreed upon at the time of order placement.

  • Orders can also be dropped off and picked up at our offline store during business hours.

Responsibility

  • Customers must ensure items are available for pickup at the agreed time or ready for service at the offline store.

  • Dry Mantra is not liable for delays caused by unforeseen circumstances, including customer unavailability.

4. Age Restrictions for Orders

  • Customers placing orders online must be at least 18 years old.

  • Orders placed at the offline store may be accepted from minors if accompanied by an adult or authorized representative.

5. Customer Responsibilities

  • Ensure all items sent for cleaning are accurately described.

  • Remove all valuables from garments before handing them over.

  • Retain the receipt provided during order placement, either online or offline, for reference.

6. Limitations of Liability

  • Dry Mantra is not responsible for:

    • Damage caused by existing wear and tear, defects, or improper care labels.

    • Loss or damage due to inaccurate descriptions or failure to declare delicate items.

  • Our liability is limited to the cost of the cleaning service provided.

7. Intellectual Property

All content on this website, including logos, text, images, and design elements, is the property of Dry Mantra and protected under intellectual property laws. Unauthorized use is prohibited.

8. Amendments

Dry Mantra reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the “Last Updated” date.

Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

Last Updated: July 1, 2025

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